Client Testimonials

We have been very satisfied with the level of service and support we receive from Total Card, Inc. Since moving our servicing to TCI, we noticed improved performance with our card program in the areas of customer service and collections. Our delinquency rates have dropped considerably and, as a result, our overall recovery percentages have increased. We attribute our improved results to TCI’s quick responsiveness to our needs, strong industry knowledge, and commitment to servicing excellence.

Mike Philippe
President
Card Acquisition, LLC

We’ve had the pleasure of working with Total Card, Inc. since 2000 and have thoroughly enjoyed our business partnership. We are impressed with the high degree of professionalism among the TCI employee base, as well as strong credit card and call center industry knowledge among the executive leadership. We would gladly recommend TCI to anyone seeking processing and call center support services.

Steve Hageman
CEO
Plains Commerce Bank

We recently entered into a working relationship with Total Card, Inc. and couldn’t be more pleased. Our decision to partner with TCI was due in large part to their strong industry knowledge, hands-on approach from the executive team and impressive state-of-the-art facilities. The entire staff within TCI is focused on their customer’s success and it shows in their nimbleness to address challenges by providing creative solutions.

Greg Leuhmann
President
Mid America Bank & Trust Company